Reporting directly to the Hospitality General Manager, this role is working on a full time, permanent basis.
Your duties and responsibilities will include but are not limited to:
Ensuring exceptional service standards and delivering impeccable guest experiences through supporting the team across departments and having a guest focused approach.
Supporting the management team in developing and conducting technical training sessions.
Driving incentives and monitor SPH in line with budgets and KPI targets.
The ideal candidate will have:
A passion for new exciting techniques, exploring flavour and new concepts.
Previous experience within a fast-paced, similar sized venue.
A minimum of one years’ experience in a hospitality management role.
Excellent interpersonal and communication skills with the ability to communicate effectively at all levels.
You must:
Be a proficient multitasker capable of remaining calm and composed in busy situations.
Have experience of people management, be confident in leading a team in a positive and approachable manner.
Demonstrate a customer centred approach to delivery.