Meet our senior management team

Shaun Hinds, Chief Executive

Shaun leads the team at Manchester Central in its mission to drive business growth through the development of its three key assets; its experienced team of people, its world-class facilities and its outstanding levels of service. With a focus on innovation as a means to achieve this, Shaun is passionate about maximising opportunities as Manchester cements itself as the UK’s second city and the heart of the Northern Powerhouse.

Prior to joining Manchester Central, Shaun previously led international operations at BridgeStreet Global Hospitality and has more than 25 years’ experience working across hospitality, property and business service sectors. Having held leadership roles across a wide range of business functions, Shaun is in prime position to steer Manchester Central through its next phase of growth.

Faye Dyer, Assistant CEO - Corporate

As well as our Finance Director, Faye is also head of HR and IT services. She formerly worked for KPMG and advised clients on risk assurance, accounting developments and corporate governance.

Faye focuses on balancing risk management with commercial opportunity and has brought greater transparency to Manchester Central with new financial control systems.

Tom Forshaw, Director of Sales

Before joining Manchester Central, Tom held a number of director positions across the TUI Travel PLC brand portfolio, establishing and implementing successful sales strategies for premium events that delivered record results.

Overseeing the Sales and Marketing departments, Tom is responsible for achieving and exceeding company sales targets, driving business development and growth and maximising client relationships. 


Andy Kelly, Director of Facilities Management

Andy has worked in facilities management both in-house and as part of large outsourced FM service providers, delivering facility management services to various types of building including corporate HQ offices, heavy manufacturing and production facilities, medical diagnostic facilities, and even a 17th century small hotel.

At Manchester Central, Andy leads our facilities team and is responsible for our buildings development and maintenance, health and safety, security as well as business continuity planning.

Sarah Bickerton, Director of Events

Managing the events team, Sarah ensures that all aspects of our events and services functions (including event management, floor services and cleaning) are delivered effectively and successfully.

Louise Day, Assistant Director of Marketing and Communications

Responsible for driving brand awareness of Manchester Central, Louise leads the marketing and communications team in effectively promoting the venue to local, national and international audiences.

Donna Taylor, Assistant Director of HR

Heading up our HR team, Donna is responsible for ensuring the best people practices are followed, as well as devising and implementing initiatives to provide continued learning and development opportunities. 

Dave Holden, Financial Controller

As head of the finance team, Dave is responsible for providing an effective and compliant finance function, including sales, purchases, payroll, cash and reporting. 

Steven Bennett, Head of IT

As Head of IT, Steven is responsible for the operation and on-going development of the Venue's information systems and infrastructure.