Reporting directly to the Hospitality and Event Manager, this role is working on a full time, permanent basis.
We recognise that skills, experience, and potential come in many forms, and we encourage you to apply if you see a strong alignment between your abilities and this opportunity - even if you don’t check every box. We are committed to building a diverse and inclusive team and value different perspectives and backgrounds.
Your duties and responsibilities will include but are not limited to:
Lead and motivate staff during shifts, ensuring excellent service and team performance.
- Plan and manage rotas to ensure efficient, cost-effective staffing across events and operations.
- Liaise with clients, sales teams, and other departments to deliver seamless service.
Deputise for the Hospitality and Event Manager as required.
The ideal candidate will have:
Proven experience in hospitality or event supervision/management.
Strong leadership, communication, and organisational skills.
A track record of driving sales and enhancing guest experience.
Confidence managing stock, rotas, and cash handling procedures.
You must:
Be hands-on and lead by example during busy service periods.
Be flexible with working hours, including evenings and weekends.
Uphold high standards of customer service and operational excellence.
- Follow all health & safety and food safety policies.