Reporting directly to the Head of Hospitality, this role is working on a full time, permanent basis.
Your duties and responsibilities will include but are not limited to:
- Delivering budgeted revenue and ensuring profit margins are in line with the companyโs targets.
- Accountable and responsible for accurate stock and inventory management, with timely invoice processing, within the company required timescale.
- Create and implement strategies to enhance guest satisfaction, including personalised service and resolving any guest concerns.
- Drive revenue through well planned and creative initiatives and incentives, alongside a strong understanding of the guest booking and profiling system. Working with the existing Central team on marketing, promotion and social media.
The ideal candidate will have:
- A minimum of 3 yearsโ experience in a similar role within a busy restaurant/bar with high volume sales in excess of ยฃ1million.
- Experience of sales, promotions and reservations processes that maximises revenues.
- Previous involvement in budgeting and forecasting, a strong understanding of the financial expectations of a successful restaurant and bar business.
You must:
- Be able to develop cocktails and premium drinks.
- Have the ability to work effectively as an individual, as part of your own team, the senior management team and in partnership with others within the overarching business.
- Have a passion for hospitality โ youโre all about creating memorable experiences for others, be they guests or colleagues.