Overview of departments

Overview of departments

Sales/marketing

Manchester Central’s sales team are responsible for dealing with enquiries from clients or organisers wishing to utilise the versatile venue space for their event.  There is a team of dedicated Sales Executives who each deal with specialist sectors/events offer a personal account management service while closely accompanying  you throughout the entire sales process. The Sales Executives will happily liaise with other departments within Manchester Central on your behalf and use their connections within the city itself to ensure your customer experience is the best it possibly can be.

In addition the Marketing Department will offer its expertise to ensure your event/client receives Public Relations and Marketing support at the venue and the within the wider media. They will also help you exploit any advertising opportunities both on and offline in an effort to assist you achieving maximum promotion and return on investment.

To discuss or enquire about any of the information above please contact sales@manchestercentral.co.uk or marketing@manchestercentral.co.uk

Events

Our highly experienced events department are here to ensure that your event realises its maximum potential from conception to completion, exceeding the expectations of not only the client but also the delegate, ensuring the event experience is a highly successful and enjoyable one. Whether this may be the planning of your catering requirements, the logistics of traffic management & security or the provision of technical services the events department are on hand to bind all these variants into one easily manageable ‘go-to’ from the moment you choose Manchester Central as the location for your next event.’

To discuss or enquire about any of the information above please contact events@manchestercentral.co.uk.

Security

Security for the Manchester Central Convention Complex has developed and is now separated into two remits, Building security and Event security.

Building security is provided by the Manchester Central Security Team. Duties include patrolling, monitoring CCTV, access and egress control, incident reporting, tackling instances of anti social behaviour and providing a high level of customer service.

Event security is provided by the Manchester Central Security Team supported by additional security officers provided by Frontline Security Limited. Their primary function is traffic management. Due to the number of events that require expertise in relation to traffic management all staff have developed a strong knowledge base and a high level of skill in this area of security work.

To discuss or enquire about any of the information above please contact security@manchestercentral.co.uk.

Catering

From a light snack to a large scale banquet, the skilled and experienced team at Manchester Central Hospitality approaches everything with creative flair consummate professionalism. You can call on the team to help develop a specific catering plan for your event, advising on the style and content of menus to create the right impact for delegates and visitors. We can also advise on ensuring that the efficiency and speed of service will make your function run smoothly. Manchester Central Hospitality will always endeavour to add in those extra touches that will make your event even more memorable.

To discuss or enquire about any of the information above please contact enquiries@mchospitality.co.uk.

Information systems

Manchester Central’s Computer Services caters for organiser, exhibitor, delegate and visitor needs in respect of internet provision. Whether it is a visitor wanting to merely check their e-mails or a blue-chip multinational streaming transatlantic video calls; Manchester Central can provide the required connection to support the most demanding of needs.

Those who wish to pre-order access are welcome to do so whilst those who wish to purchase access on-site can simply log on to our branded portal page and follow the desired option. Furthermore, those wanting hotel accommodation details, venue/event information or a local map are invited to navigate to our portal page where they can obtain said information free of charge and even make use of a complimentary 15 minutes of internet access with our compliments.

We now also boast 24 hour specialist telephone support to aid with any technical/connectivity queries or issues.

To discuss or enquire about any of the information above please contact computerservices@manchestercentral.co.uk.

House management

The House Management team are responsible for ensuring that your visitors receive a standard of service which is expected from a premier European venue. Consistently meeting and exceeding customer expectations is at the centre of the venue’s philosophy and the House Management team will be on hand during every hour of your event to ensure everyone leaves giving you nothing but positive feedback.

Our team of friendly stewards are available to meet, greet and guide visitors in the right direction, and our efficient floor services team are always on hand for setting rooms and ensuring that the event signage is correct and in position. We look forward to welcoming you to Manchester Central.

AV

Blitz Communications is Manchester Central preferred in-house supplier and one of Europe's largest audio visual rental and staging suppliers, supplying cutting edge technical solutions to live events, from conferences, award ceremonies and exhibitions, to parties, product launches and religious festivals.

Whether you have a meeting for 40 guests in the Exchange rooms, 800 guests in the Auditorium or 10,000 guests in the Central Halls, we can supply the required equipment direct from our £12m inventory of specialist audio visual rental stock.

To discuss or enquire about any of the information above please contact tbailey@blitzcommunications.co.uk.